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Glossary / Form submission

Form submission

A form submission is what happens when a visitor fills in your contact form and presses send.

The data has to go somewhere: an email inbox, a spreadsheet, a CRM. On WordPress that usually means a form plugin plus an email plugin, and email is the part that silently fails.

Lost submissions are lost jobs. Owners often discover months of missed leads when a plugin update broke the sending.

Forms on Think Bright pages save to ThinkBright's own records. There is no form plugin to babysit. If you leave, the README explains how to point the form elsewhere.

Related

Lead

A lead is a person who has raised a hand: a call, a form, a chat, a quote request.

CRM

A CRM is a system that keeps track of your leads and customers: who they are, what they asked, and what happened next.

Honeypot

A honeypot is a hidden form field that traps bots because real people never see it.

Plugin

A plugin is an add-on that gives WordPress a feature it does not have on its own, like a form or a gallery.

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